The Peninsula Online
Doha: Qatar Airways have won the prestigious Skytrax Airline of the Year award for a record-breaking 6th time. Qatar Airways also won the awards for the World’s Best Business Class, the World’s Best Business Class Seat and the Best Airline in the Middle East.
“We’ve done it again! #QatarAirways has been named #Skytrax ‘Airline of the Year’ for a record-breaking 6th time! We also scooped four ‘World’s Best’ awards for our Business Class services (incl. Lounge, Airline Seat and On-board Catering) – and ‘Best Airline in the Middle East’,” the airline tweeted.
The latest customer survey operated for 23 months (September 2019 to July 2021), and the 2021 Awards comprise a mix of more normal travel times combined with some travel during the global pandemic. Evaluating the Top 20 airlines, there have been some up and down movements versus 2019 results, although a core of airlines still dominate these higher positions.
Heading up the winners is Qatar Airways, named as Airline of the Year 2021, with Singapore Airlines ranked 2nd, and ANA All Nippon Airways in 3rd place, out of more than 350 airlines included in the survey results.
Qatar Airways Group Chief Executive, H E Akbar Al Baker, said: “This award is the result of the incredible work by the Qatar Airways team and I want to thank our valued passengers for their loyalty and appreciation for all we have offered during the most challenging and uncertain times, without compromising on the service and excellence that the airline is renowned for throughout the world. We never abandoned our loyal customers when they needed us the most, we continued flying to get people home and implemented stringent biosafety measures to provide strong reassurance for travellers, all while continuing to innovate to ensure we remain the airline of choice for millions of passengers across the globe. Being named the ‘World’s Best Airline’ for an unprecedented sixth time is an enormous achievement, and provides our passengers with even greater confidence that they can travel with Qatar Airways as the first global airline to achieve the Skytrax COVID-19 Airline Safety Rating, while transiting through Hamad International Airport, the Skytrax ‘World’s Best Airport’ for 2021.”
Singapore Airlines, ranked No 2 worldwide, wins the top accolade for the World’s Best Cabin Crew, and is also honoured with awards for the World’s Best First Class, the Best Airline in Asia and the World’s Best First Class Seat.
ANA All Nippon Airways maintains its No 3 global ranking, and repeats its earlier success by winning the World’s Best Airport Services award. Winning the 2021 award as the World’s Cleanest Airline is a particularly high profile success during the global pandemic.